1. Information We Collect
When you purchase a digital license for Media Accelerator for ChatPion or contact our technical support, we may collect the following personal information:
- Contact Information: Full name, email address, WhatsApp/phone number.
- Transaction Details: Payment transaction ID, purchase amount, payment method (processed securely via authorized payment gateways). We do NOT store your credit card or bank details on our servers.
- License & Technical Data: Registered purchase code, domain name where the add-on is installed, and error logs if provided during support requests.
2. How We Use Your Information
We use the collected information strictly for the following business purposes:
- To generate, verify, and activate your software license key and purchase code.
- To deliver software package download links (`.zip` files) and future updates.
- To provide technical assistance, bug fixes, and customer support.
- To prevent software piracy, unauthorized redistribution, and fraudulent transactions.
3. Data Storage & Security
We implement industry-standard technical security measures to protect your personal and license data against unauthorized access, loss, or alteration. All database access is restricted and safeguarded via encrypted protocols.
4. Third-Party Services & Payment Gateways
Payment processing for our digital software licenses is handled by authorized, PCI-DSS compliant third-party payment gateways. These payment partners collect and process your payment information in accordance with their respective privacy policies.
5. Cookies & Analytics
Our website may use standard session cookies to remember user preferences, facilitate navigation, and monitor general website performance. You can choose to disable cookies in your browser settings without affecting the core functionality of the website.
6. Contact Us
If you have any questions or inquiries regarding this Privacy Policy or your personal data, please contact our support team:
- Email: [email protected]
- WhatsApp Support: Available via our official website support link